Thanks, Managerial Skills!
First of all, I would like to thank you for reminding us all those kind of things we are supposed to have always in mind, but often we apparently forget them. Somebody could think that those things belong to what is called ‘common sense’, but everybody knows that sometimes this sense is the least common at all.
I had given many talks at the university, especially during the last years of my degree. I had learnt some important topics such as how to make attractive presentations, getting the right rhythm for the presentation depending on what audience were listening to me, or that the only thing that makes sure the length of a presentation is rehearsing it on and on, until you keep inside the limit. I needed to pass that test but, what I had never paid attention to was that I had to establish something called ‘audience empathy’. In the end, when you are giving a talk you are trying to convince a group of people of something, so first you should try to know them well, then give you talk preparing the content & tone according to their needs & expectations.
Sincerely, I did know nothing about negotiation techniques. Yes, there are a lot of easy examples of real life in which these techniques are applied. Never had I thought on the back of the grid. Neither about why parties act that way, nor all their previous analysis done. Personally, the most important thing learnt about this topic is that every time you want to achieve something, you should analyse not only the golden way for your purpose, but also some other scenarios depending on the goals and reactions that the other part could present. Yes, it does not sound really good to me but, we do need strategic skills!
About the last part of the subject, I would remark two topics that left their mark on me: The Golden Circle and The Pickle Jar theory. The first one will always remind me that the most important thought in my head must be why I do things. This thought is especially interesting when I have to choose doing some things instead of others, or when I cannot see the end of a task and begin to ask myself why I am there. The second one will help me in these situations in which I cannot find time enough to attend all the things I want to. This theory will remind me that I must prioritise the requests and balance them depending on the situation, avoiding frustration and other bad feelings that easily come to my mind in these situations.
Thank you Chris to help us knowing ourselves better, and motivating our personal development.