More Than Managerial Skills
How to become a better speaker, presenter, negotiator, and leader – that’s what my colleagues and I were taught in the course we attended on Managerial Skills. But was that all we learned from Mr. Christopher Metcalfe?
Of course not, because more than that, we were taught on how to enter into the hearts and minds of an audience, how to reach a win-win agreement, how to direct and motivate colleagues, co-workers and subordinates, and also how to manage time more efficiently and carry out tasks in more creative and innovative ways, as opposed to taking the conventional road.
In many respects, it was a class that I found very useful and in fact necessary, especially during a time when employers are seeking job candidates that not only possess knowledge and technical skills, but also the right attitude, conduct, professionalism, ability to handle work under stress as well as to work in teams and collaborate with diverse groups of people.
In Malaysia, for example, I used to work in a department of a government agency that focused on developing the country’s ICT talent pool and one reoccurring issue with ICT graduates, which the employers of multinational corporations reported to us, was the lack of good soft skills.
It is apparent that beyond being able to carry out specific tasks listed under a job description, employers are looking to hire employees that are skillful and knowledgeable but also driven and able to translate and communicate their knowledge to others. Current situations show that even with jobs in the ICT field that were once thought of belonging to the realm of the “geeks”, embodied in this outdated idea of a lone individual who works on the computer without much communication with the outside world, has changed because having basic soft skills are becoming more and more important.
Today, as I have increasingly witnessed and experienced, many jobs require employees to interact with others, attend corporate events, and present findings, suggestions, or ideas to top management.
Through our Managerial Skills course, I was given an opportunity to polish the soft skills that I already possess in a “safe” environment. It made me think as well on how I could go about maximizing the other skills I have, how to better “sell” myself to prospective employers, and how to someday become an influential leader who inspires others. I’m sure anyone who is motivated and driven to succeed will always look for ways to improve and impress.
Thus, in addition to the constant words of encouragement provided by our course teacher/trainer/coach, I believe that the lessons we learned throughout the course, including the priceless advice of doing what we can to avoid “getting shot by the Nazi” are valuable to our future career and undertakings, no matter which field we choose to pursue.